Privacy Policy

Welcome to Neoface.ai, a web application dedicated to helping you anonymize your face using AI-generated faces ("Neofaces"). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information.

Information We Collect

When you use Neoface.ai, you may provide us with:

  • Images and Videos: Uploaded for the purpose of creating Neofaces and anonymizing faces.
  • Personal Information: Such as your email address for notifications and communication.

Payments for our services are processed through Stripe. We do not collect or store your payment information; it is securely handled by Stripe.

How We Use Your Information

Service Provision: We use the images and videos you upload solely to perform the face anonymization step and to generate your Neofaces.

Product Improvement: We may retain original images and videos to enhance and update our services and models.

Communication: Your email address is used to send you product updates, respond to technical support requests, and provide necessary notifications.

Third-Party Services: We do not sell your information to third parties. Payment information is collected and processed by Stripe, adhering to their privacy policies.

Data Retention

We retain original images and videos for as long as necessary to improve our services and ensure optimal performance.

If you wish to have your data deleted, please navigate to privacy settings in your account at app.neoface.ai/settings

User Rights

You have the right to:

  • Access Your Data: Request a copy of the data we hold about you.
  • Correct Your Data: Request corrections to any inaccurate or incomplete data.
  • Delete Your Data: Request the deletion of your data from our systems.
  • Object to Processing: Object to the processing of your data under certain circumstances.

To exercise these rights, please contact us at support@neoface.ai

Children's Privacy

Neoface.ai is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us at support@neoface.ai

International Users

If you are accessing Neoface.ai from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your data to the United States.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@neoface.ai

Thank you for trusting Neoface.ai with your privacy.

Neoface.ai Team